1. Our goal is to provide quality service to all customers. Please read these terms of service carefully before you access the site or the service.
2. These Terms of Service (“the Terms”) govern your use of the SealVPN and the associated website domains (the “Site”) and related service (the “Services”), which are owned and operated by the SealVPN Team (“SealVPN,” “our”, “we” or “us”). The Terms constitute a legally binding agreement (the “Agreement”) between you and the SealVPN Team.
1. You understand that we are providing you with a virtual private network (or "VPN") service, which includes, but is not limited to, the use of servers, transport, routers, IP addresses and other equipment and protocols to transmit information over our network (the "System"). You agree to abide by the Terms with respect to your use of the Service.
BY USING SealVPN SERVICE (the "Service") YOU AGREE:
It is the user responsibility to know and comprehend any and all relevant laws related to any jurisdiction or venue that concerns you and your actions. SealVPN is not liable in any way or form for actions done by its users including a criminal liability and a civil liability for harm executed or not executed beyond any money paid to SealVPN for its services by a concrete individual.
Violations of this Usage Policy or the Terms may result in termination of your account, without any refund of amounts previously paid for the Service. Additionally, you may be held responsible for any and all damages incurred to SealVPN, including any amounts charged by any outside entity due to said violation(s), including attorney’s fees and costs without limitation.
SealVPN enables you to download software, software updates or patches, or other utilities and tools onto your mobile phones or Internet-enabled device. SealVPN ("the Software") grants to you a nonexclusive, limited license to use the Software solely for the purpose stated by SealVPN at the time the Software is made available to you and in accordance with these Terms. Modifying, distributing to unauthorized parties, reverse engineering, or otherwise using the Software in any way not expressly authorized by SealVPN, is strictly prohibited.
We strive to prevent interruptions to the Site and the Service. However, these are provided on an “as is” and “as available” basis, and we do not warrant, either expressly or by implication, the accuracy of any materials or information provided through the Site or Service, or their suitability for any particular purpose.
Actual service coverage, speeds, locations and quality may vary. The Service will attempt to be available at all times except for limited periods for maintenance and repair. However the Service may be subject to unavailability for a variety of factors beyond our control including emergencies, third party service failures, transmission, equipment or network problems or limitations, interference, signal strength, and may be interrupted, refused, limited or curtailed.
We do not make any warranty that the Service will meet your requirements, or that it will be uninterrupted, timely, secure, or error free, or that defects, if any, will be corrected. You acknowledge that you access the Site and the Service at your own discretion and risk.
We are not responsible for data, messages or pages lost, not delivered, delayed or misdirected because of interruptions or performance issues with the Service or communications services or networks (e.g., T-1 lines or the Internet). We may impose usage or Service limits, suspend Service, or block certain kinds of usage in our sole discretion to protect users or the Service. Network speed is an estimate and is no indication of the speed at which your or the Service sends or receives data. Actual network speed will vary based on configuration, compression, network congestion and other factors. The accuracy and timeliness of data received is not guaranteed; delays or omissions may occur. e) We do not log any user activity (sites visited, DNS lookups, emails etc.) We only log access attempts to our servers for the purposes of troubleshooting and improving the Services. We do not get involved in any form of censorship. We do not give your personal info to any third parties.
Suppose you cannot use the Service due to the Company's fault. In that case, you may cancel your account with a refund of the Service within 24 hours of your first initial purchase when at most 100MB of data usage. Refunds or credits beyond the 24 hours window will be considered but at the sole discretion of the Company. The Company is only obligated to refund in the original payment currency, and refunds will be processed within 30 days of the request. Please contact us via the support pageto request a refund under our Money Back Guarantee. This money-back guarantee clause is only applicable to users who have subscribed to PandaFan directly through the official PandaFan (e.g., if you have subscribed to PandaFan through the intermediary of a third-party processor, please refer to its respective refund policy).
Requests for refunds for inability to use the Service due to your equipment, resources, or other third-party factors that are not the Company's fault may be considered, but at our sole discretion—for example, inability to obtain a non-China Apple ID to download the App.
At its sole discretion, the Company may also provide the account holders with a prorated refund for service fees paid during the period the Service was not available or usable upon the account holder's request.
The payment processing fee charged by our payment processor will be deducted from your refund.
SealVPN may update the Terms from time to time without notice. Any changes in the Terms will be incorporated into a revised Agreement that we will post on the Site. Unless otherwise specified, such changes shall be effective when they are posted. If we make material changes to these Terms, we will aim to notify you via App or when you check on our Website.
SealVPN believes deeply in consumer privacy, security and online freedom, according to which we manage and protect consumer privacy and personal information. If you have any question or inquiry, we are all here to support you via the email address [email protected]