Privacy Policy
1. Information We Collect
Email Address: We collect and store your email address when you create an account. This is used solely for account creation, login purposes, and essential communications related to our services (e.g., password recovery).
Vendor ID (IDFV): We collect the Identifier for Vendor (IDFV) solely for saving user preferences and supporting app functionality. This data is not used for tracking, and not shared with third parties.
2. What We Do NOT Collect
SealVPN does not collect or log the following:
- Traffic data or browsing activity.
- Phone numbers.
- Personal information or identifiable data related to your online activities while connected to our services.
- Any other sensitive personal information.
- IP addresses of your browsing activity.
- DNS queries.
- Connection timestamps.
- Bandwidth usage.
3. How We Use Your Email Address
Your email address is used strictly for the following purposes:
- Account registration and authentication
- Password recovery and account security
- Essential service updates and security alerts
- Responding to your support inquiries
4. Data Security
SealVPN employs industry-standard encryption and security measures to protect your information. Access to your email address is strictly limited to authorized personnel and used only for the purposes outlined in this policy. We use the NEVPNManager API as required by Apple's guidelines to provide secure VPN services.
5. Third-Party Sharing
SealVPN does not sell, trade, or share your personal information, including your email address, with any third parties. This is a fundamental commitment of our service. We will not disclose any user data to third parties under any circumstances, except as required by law or to protect the rights and safety of our users.
6. Cookies and Tracking
SealVPN does not use cookies or tracking technologies to monitor user behavior or activity while using the VPN service.
7. Your Rights
You have the right to:
- Access and update your account information
- Delete your account and associated data
- Opt-out of non-essential communications
8. VPN Service Compliance
SealVPN operates in compliance with all applicable laws and regulations. We do not provide services in regions that require special VPN licenses or certifications. Our service is designed to provide secure and private internet access while adhering to local laws and regulations in the regions where we operate.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on our website, and we encourage you to review this policy periodically. We will notify users of any material changes to this policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Email: cs@mail.sealvpnapp.com
Information Security
SealVPN would like to remind you that you are yourself responsible for the security of your data. We ask you to be careful when using and storing personal data containing files on your devices, as well as the devices itself. Please ensure that nobody accesses and uses your devices without your consent.
You shall be extra careful and not disclose your personal information to unrelated third parties, since such information may be used in different ways and against your interests, including activities such as fraud, invasion of privacy, identity theft, etc.
In order to ensure security of the personal data, SealVPN employs various administrative, technical and physical security measures, including the use of NEVPNManager API as required by Apple's guidelines. However, it is your responsibility to exercise caution and reason when using the SealVPN Services. You will be personally responsible if such action violates any third party's privacy or any other rights, or any applicable law. Under no circumstances is SealVPN liable for the consequences of your unlawful activities, your willful and negligent activities violating applicable laws or third party rights, as well as any circumstances which may not have been reasonably controlled or foreseen.